You Didn't Lose That Job. You Were Under a Car When the Phone Rang.
Your one front-desk person is buried at the counter. Your tech's got greasy hands under a car. The phone rings out — and the driver with grinding brakes doesn't leave a voicemail, they dial the next shop on Google. Missed-Call Text-Back answers for you, by text, in about 60 seconds.
- ✓ Keep the number on your door and your Google listing — nothing changes for callers
- ✓ Instant text reply the moment a call rings out — even the price-shoppers
- ✓ Reply from your phone between jobs; every conversation in one inbox
From Missed Call to Booked Bay in Four Steps
No new hardware, no new phone number, no app your customers have to download.
A call rings out
The front desk is buried with a write-up, the tech's under a car, or it's after hours. The call rings through like normal.
The text fires instantly
Within about 60 seconds the caller gets a friendly text from your shop — before they dial the shop down the road.
The conversation starts
Their reply lands in one shared inbox. Answer from your phone between jobs — no extra front-desk staff required.
You book the bay
Quote it, schedule it, win the customer. Every lead is captured and tracked so nothing slips through.
One Saved Repair Pays for the Whole System
An average repair order runs $250–$500 — and a shop missing 10 calls a week is walking $40k+ a year to the shop down the block. When a car breaks down, drivers don't leave voicemails; they call down the list until somebody answers.
Then there's the money already sitting in your system. You've got 2,000 old customers drifting to the quick-lube down the road. Text them when they're due — even 2% a month back at ~$400 each is roughly $12k/mo in recovered work off a list you already earned.
Get Your Numbers — Free DemoExample figures based on common independent-shop repair rates. Your numbers may vary — bring your call volume and customer-list size to the demo and we'll run the math together.
Simple, Transparent Pricing
Two ways in. Month-to-month, no long-term contract. Done-for-you setup included in every plan.
- ✓ Missed-Call Text-Back within 60 seconds
- ✓ Price-shopper capture with a one-tap booking link
- ✓ Monthly Recovery Scoreboard (call counts)
- ✓ Keep your number · done-for-you setup
- ✓ Everything in Starter, plus:
- ✓ Maintenance Reactivation — oil-change & mileage-interval reminders to your past customers
- ✓ Automated multi-day follow-up
- ✓ No-show appointment reminders
- ✓ Review Engine + full Scoreboard (names & bookings)
Your text-back goes live once carrier registration (the approval required for business texting) clears — typically 1–3 weeks. We file it day one and build everything else while it processes.
Built for Shops Working the Bays, Not Manning a Phone
Everything is configured, tested, and managed by DPTC — you keep turning wrenches.
Instant Text-Back
Custom message templates in your voice, sent automatically the moment a call rings out — business hours or after hours, price-shoppers included.
Two-Way SMS Inbox
Every conversation in one place, accessible from a mobile app. Reply between jobs without giving out your personal cell.
Keep Your Number
Works with the line your customers already know. No porting headaches, no new number on your door or Google listing.
Maintenance Reactivation
We import your customer list and ping them on their oil-change and mileage cadence — recurring work off a list you already earned. (Full tier)
Review Requests
At key-pickup, automatically invite happy customers to leave a Google review and climb the local "mechanic near me" rankings.
Done-For-You Setup
DPTC configures, tests, and maintains the whole system. You touch nothing — the shop keeps running.
Plays by the Rules, Fits Your Stack
Business texting has real rules. Your setup follows them from day one.
Consent-Aware Messaging
Text-backs go only to customers who just called your business — a conversation they started. Every thread honors STOP and opt-out instantly, and messages send through carrier-registered business texting.
Works With Your Setup
No new hardware, no porting. Simple call forwarding from your existing line, one mobile inbox, and lead handoff into the CRM or job software you already run — connected at setup.
Your Data, Your Records
Full message history and lead records live in your account, exportable anytime. We build and maintain it — you own it.
Frequently Asked Questions
Do I have to change my shop's phone number?
What happens if my front desk does answer the call?
How fast is the text sent after a missed call?
How long does it take to go live?
Is there a long-term contract?
Stop Losing the Calls You Can't Get To
You already spend money making the phone ring. Missed-Call Text-Back makes sure the ones your front desk can't grab still turn into booked bays — and the customers already in your system come back before they drift to the quick-lube. Book a free demo — no pressure, no contract.
Book a Free Demo Call 407.795.5538